Refund Policy
Guest Experiences LTD (VAT No: BG 208325033) is an official reseller of tickets for licensed tour operators. We are dedicated to offering excellent service and support for all our guests.
Refunds are available for most bookings; however, please note that some cancellations may be subject to processing fees or charges imposed by the tour operator. The final refund amount depends on the cancellation timing and the terms of the respective operator.
To request a refund, please contact us as soon as possible with your booking information. Our team will process your request promptly and keep you informed throughout the process.
For assistance, you can reach our customer support team at:
Phone: +359 897 880 666
Email: hello@guest-experiences.com
We are here to help and ensure your experience with us is smooth and reliable.